User service office

Directory of User Service Offices EPS delagente

We are waiting for you at the user service office assigned to your IPS, to listen to you and attend to your requests. We are with you!
For more information, contact us at 602 4853530

Cauca's Valley

  • Information and guidance for EPS health procedures of the agent.
  • Filing of petitions, complaints, claims and congratulations.
  • Consultation of pending applications and closure to the different EPS processes
  • Filing of disabilities
  • Membership management
  • Accompaniment in the use of the medical authorization application

Points of Attention

MunicipalityCampusAddressOffice Hours
CaliBaseRace 8 No. 52-164Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
CaliNorthAv. 3N No. 45N-89Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
CaliCis EmcaliCalle 5 # 6-63, Tower A, 2nd floorMonday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
CaliCauca RiverCalle 75 A # 20-81
Rio Cauca Shopping Center
Local 10 and 11, zone 2
Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
MunicipalityAddressOffice hours
YumboRace 6 # 6-59
Belalcazar neighborhood
Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
JamundiRace 11 # 6-26
La Esmeralda neighborhood
Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
palmyraCalle 29 # 29-54Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
good luckCalle 8 # 2B-22Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.

User Service Offices

MunicipalityCampusAddressOffice Hours
CaliHeadquarters CenterRace 8 # 7 – 10Monday to Friday 8:00 a.m. to 4:00 p.m. Continuous day
CaliCámbulos HeadquartersRace 42 # 7 – 69
Cambulos neighborhood
Monday to Friday from 8:00 a.m. to 4:00 p.m. Continuous day

Risaralda

User Service Points

For more information, contact us at the National Line 01 8000 185 462

  • Information and Guidance for EPS health procedures of the agent.
  • Filing of petitions, complaints, claims and congratulations.
  • Consultation of pending applications and closure to the different EPS processes
  • Filing of disabilities
  • Membership management
  • Accompaniment in the use of the medical authorization application
MunicipalityAddressOffice Hours
ApiaCalle 11 No. 7-44Tuesday to Friday 8:00 a.m. to 11:00 a.m.
and 1:00 p.m. to 4:00 p.m.
Saturdays 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
SanctuaryRace 4 No. 6-04Tuesday to Friday 8:00 a.m. to 11:00 a.m.
and 1:00 p.m. to 4:00 p.m.
Saturdays 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
CeliaRace 2 No. 5-62Tuesday to Friday 8:00 a.m. to 11:00 a.m.
and 1:00 p.m. to 4:00 p.m.
Saturdays 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
dosquebradasSanta Monica Avenue No. 19A-18Tuesday to Friday 8:00 a.m. to 11:00 a.m.
and 1:00 p.m. to 4:00 p.m.
Saturdays 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.

User Service Offices

Municipality Address Service hours
Pereira Avenida 30 de Agosto # 42-65 Monday to Friday from 8:00 a.m. to 11:00 p.m. and 1:00 p.m. to 4:00 p.m.