| EPS quality indicators | Unit of measurement | Comfenalco Valle EPS III TRIM 2019 | Comfenalco Valle EPS IV TRIM 2019 |
|---|---|---|---|
| Opportunity to assign general medicine appointment. | Days | 6,50 | 6,41 |
| Opportunity in assigning General Dentistry appointment | Days | 3,64 | 4,53 |
| Overall satisfaction rate | Percentage | 85,05% | 81,02% |