Check your family allowance from our App
You can see the family subsidy in money settled each month on your Service Card or bank account. Make it very easy:
- Enter the App.
- Sign in or sign up.
- Select subsidy option.
Types of subsidies
Family cash allowance
It is a social benefit that is aimed at workers affiliated with our Compensation Fund, whose fixed or variable monthly remuneration does not exceed four (4) current legal monthly minimum wages.
Also, that the family income does not exceed six (6) current monthly legal minimum wages and that they have dependents who may be beneficiaries of the subsidy, such as:
- Legitimate, natural, adoptive children and stepchildren and orphan siblings of both parents, economically dependent on the worker, up to 18 years of age. After the age of 12, they must prove schooling in the approved educational center, it must be formal studies and correspond to the current academic period.
- children with disabilities receive family allowance in cash, without age limits.
- Parents of the worker over 60 years of age and who are financially dependent on the worker, the beneficiary may receive the family subsidy in money as long as they do not receive any income, salary or pension.
special allowance
Without limitation due to their age, a double installment of the family subsidy in money is canceled for the orphaned children, parents and siblings of both parents, who are economically dependent on the worker and who present a disability that prevents them from working.
To access the special subsidy, the worker must demonstrate that the people in his charge live with him, and present the certificate of disability or reduced capacity that prevents them from working, specifying the type of disability, and must be issued by the doctor EPS dealer or competent entity.
Extraordinary death benefit
This subsidy is the amount equivalent to 12 monthly installments of subsidy for the death of any of the dependents, for whom they receive the monthly installment of subsidy in money.
Upon death of a beneficiary
In the event of the death of a dependent, for which the worker receives the family subsidy, the extraordinary subsidy will be paid for the month in which this occurs, equivalent to 12 monthly installments of the money subsidy received by the deceased.
Submit the death certificate at the Registration and Contribution offices of Comfenalco Valle delagente, no later than 30 days after the event occurred.
Upon the death of an affiliated worker
In the event of the death of a beneficiary worker, the employer must give immediate notice of the fact to the Family Compensation Fund to which it is affiliated, and this will continue to pay the amount of the subsidy for 12 months to the person who proves to have been responsible for the care and maintenance of the dependents of the deceased.
Make the request by means of a letter, attaching the civil death record, at the offices of Registration and Contributions of Comfenalco Valle de lagente, in a time not exceeding 30 days after the event occurred.
Additional subsidy, solidarity of the city with the countryside
An additional 15% is paid on the ordinary quota of the family subsidy in money, to the beneficiary worker who works for a company whose economic activity corresponds to the agricultural sector, according to the International Uniform Industrial Classification of ISIC economic activities.
Service subsidy
It is the right that you and your beneficiaries have to use the social services of the Fund, such as:
Education
Culture
Recreation
Tourism
Credit
living place
Certificado escolar
Para continuar recibiendo mensualmente el subsidio familiar por sus hijos, hijastros o hermanos huérfanos de padres en edades entre 12 y 18 años, deberá acreditar su escolaridad ante la Caja de Compensación, mediante certificado original o copia del último boletín de las notas. Recuerde renovar el certificado de estudio.
Para facilitar la actualización anual, su Caja de Compensación Familiar Comfenalco Valle delagente le hace llegar a su empresa el formato de certificado escolar o si lo desea, puede descargarlo aquí.
Vigencia de escolaridad:
- Para los estudiantes de calendario A, su vigencia educativa inicia de enero a diciembre del año actual.
- Para los estudiantes de calendario B, su vigencia educativa inicia de septiembre del año anterior a agosto del año actual.
- Para los estudiantes técnicos, tecnólogos y universitarios del primer semestre del año, su vigencia es del mes de enero a junio del año actual.
- Para los estudiantes técnicos, tecnólogos y universitarios del segundo semestre del año, su vigencia es del mes de julio a diciembre del año actual.
subsidy payment
Forms for the payment of the family subsidy in money of its workers:
We transfer the payment of the family subsidy in the payroll bank account of each worker. The collection of the subsidy in money will be easier and you can redeem it in commercial establishments and ATMs arranged by your bank.
Through a personalized plastic with magnetic stripe, hologram and barcode security systems, among others, we electronically provide each beneficiary worker with the payment of the family subsidy. It allows you to pay for your purchases or withdraw up to 100 % in cash, in establishments linked to the network of agreements.
