{"id":8812,"date":"2021-01-03T12:31:49","date_gmt":"2021-01-03T17:31:49","guid":{"rendered":"https:\/\/test.comfenalcovalle.com.co\/webredlat\/?page_id=8812"},"modified":"2022-06-30T08:57:23","modified_gmt":"2022-06-30T13:57:23","slug":"canales-de-atencion","status":"publish","type":"page","link":"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/estados-financieros\/canales-de-atencion\/","title":{"rendered":"Care channels"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8812\" class=\"elementor elementor-8812\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0670de9 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"0670de9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92d7476\" data-id=\"92d7476\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f77a16c elementor-widget elementor-widget-template\" data-id=\"f77a16c\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"6741\" class=\"elementor elementor-6741\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61fa1b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61fa1b0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-9c01159\" data-id=\"9c01159\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ea62f4 elementor-widget elementor-widget-heading\" data-id=\"5ea62f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/informacion-general-comfenalco-valle-eps\/\">General information<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-f28da66\" data-id=\"f28da66\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2020ad elementor-widget elementor-widget-heading\" data-id=\"c2020ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/coronavirus-covid-19\/\">COVID-19<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-83336f6\" data-id=\"83336f6\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6186a64 elementor-widget elementor-widget-heading\" data-id=\"6186a64\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/plan-complementario-especial-2\/\">special add-on plan<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-568c8d6\" data-id=\"568c8d6\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aefd193 elementor-widget elementor-widget-heading\" data-id=\"aefd193\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/como-me-cuido\/\">How do I take care of myself?<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-168745d\" data-id=\"168745d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-551a99d elementor-widget elementor-widget-heading\" data-id=\"551a99d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/proveedores\/\">Suppliers<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-ee532d5\" data-id=\"ee532d5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3c182b elementor-widget elementor-widget-heading\" data-id=\"e3c182b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/directorio-medico-comfenalco-valle\/\">directories<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-5a36e4a\" data-id=\"5a36e4a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee10fca elementor-widget elementor-widget-heading\" data-id=\"ee10fca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.supersalud.gov.co\/es-co\/normatividad\/resoluciones#\" target=\"_blank\" rel=\"nofollow\">Normativity<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-9aff1c5\" data-id=\"9aff1c5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91dc09c elementor-widget elementor-widget-heading\" data-id=\"91dc09c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/estados-financieros\/rendicion-de-cuentas\/\">Accountability<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-11 elementor-top-column elementor-element elementor-element-4dbd148\" data-id=\"4dbd148\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54701f1 elementor-widget elementor-widget-heading\" data-id=\"54701f1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/estados-financieros\/contactanos-eps\/\">Contact us EPS<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25282f8 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25282f8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aae744d\" data-id=\"aae744d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f195b0 elementor-widget elementor-widget-heading\" data-id=\"0f195b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section Content<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4af3e7d elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4af3e7d\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-angle-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4af3e7d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13323\"><a href=\"\/en\/salud\/pago-a-proveedores-de-salud-eps\/\" class=\"elementor-item\" tabindex=\"-1\">Payments made to IPS and providers of health services and technologies<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13333\"><a href=\"\/en\/salud\/publicacion-cronograma-de-conciliacion-con-el-prestador-de-acuerdo-a-la-circular-011-del-2020\/\" class=\"elementor-item\" tabindex=\"-1\">Publication of the conciliation schedule with the provider according to circular 011 of 2020<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-599448\"><a href=\"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/circular-018-estandares-y-directrices-para-publicacion-de-transparencia-y-acceso-a-la-informacion-publica\/\" class=\"elementor-item\" tabindex=\"-1\">Notice 018<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13334\"><a href=\"\/en\/salud\/estados-financieros\/red-de-contratacion\/\" class=\"elementor-item\" tabindex=\"-1\">recruitment network<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13335\"><a href=\"\/en\/salud\/estados-financieros\/portabilidad\/\" class=\"elementor-item\" tabindex=\"-1\">Portability<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13336\"><a href=\"\/en\/salud\/estados-financieros\/caracterizacion-de-la-poblacion\/\" class=\"elementor-item\" tabindex=\"-1\">Characterization of the population<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13337\"><a href=\"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/oficina-de-atencion-al-usuario\/\" class=\"elementor-item\" tabindex=\"-1\">Service offices<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13338\"><a href=\"\/en\/salud\/estados-financieros\/contactanos-eps\/\" class=\"elementor-item\" tabindex=\"-1\">Care channels<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13339\"><a href=\"\/en\/salud\/estados-financieros\/indicadores-de-gestion\/\" class=\"elementor-item\" tabindex=\"-1\">Management indicators<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9814f35 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9814f35\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2b68ec9\" data-id=\"2b68ec9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2771ef0 elementor-widget elementor-widget-template\" data-id=\"2771ef0\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"27364\" class=\"elementor elementor-27364\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d0bf04 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3d0bf04\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87e2464\" data-id=\"87e2464\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77e3d1b jet-breadcrumbs-align-left elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"77e3d1b\" data-element_type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/test.comfenalcovalle.com.co\/en\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Comfenalco Valle Delagente\">Comfenalco Valle Delagente<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8f5329 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c8f5329\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-push\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-address-card\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d2f87a elementor-widget elementor-widget-heading\" data-id=\"0d2f87a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Service Channels<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b0713d elementor-widget elementor-widget-text-editor\" data-id=\"2b0713d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We invite you to write us your comments, as these are essential to continuously improve our services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2524b8 elementor-widget elementor-widget-text-editor\" data-id=\"a2524b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Fields marked with an asterisk (*) are required.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a1e3b23 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1e3b23\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d157dcc\" data-id=\"d157dcc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc3e977 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"cc3e977\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-push\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-square\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0f774 elementor-widget elementor-widget-heading\" data-id=\"6b0f774\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">call center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b684e59 elementor-widget elementor-widget-text-editor\" data-id=\"b684e59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tA trav\u00e9s de la l\u00ednea telef\u00f3nica (2) 4853530 de Servicio al Cliente podr\u00e1s radicar cualquier solicitud. Horario de atenci\u00f3n de Lunes a Viernes de 7:00 a.m. a 6:00 pm. y S\u00e1bados de 7:00 a.m. a 12:00 p.m.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-68b9fcd\" data-id=\"68b9fcd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f90ccc4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f90ccc4\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-push\" href=\"\/en\/salud\/estados-financieros\/contactanos-eps\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-desktop\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-042862b elementor-widget elementor-widget-heading\" data-id=\"042862b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/estados-financieros\/contactanos-eps\/\">Web<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d1fa35 elementor-widget elementor-widget-text-editor\" data-id=\"5d1fa35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDiligencia el formulario en la parte inferior de esta secci\u00f3n, y podr\u00e1s radicar solicitudes, comentarios, sugerencias, felicitaciones, quejas o reclamos. Est\u00e1 disponible las 24 horas del d\u00eda. <span style=\"color: #0000ff;\"><strong>Click on the icon.<\/strong><\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b5b681c\" data-id=\"b5b681c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b63d50 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"9b63d50\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-push\" href=\"\/en\/salud\/oficina-de-atencion-al-usuario\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-handshake\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e6d8e1 elementor-widget elementor-widget-heading\" data-id=\"8e6d8e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/salud\/oficina-de-atencion-al-usuario\/\">face-to-face<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e37a2ab elementor-widget elementor-widget-text-editor\" data-id=\"e37a2ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou can file any of the requirements at our User Service Points. Check the addresses and hours in the service network. <span style=\"color: #0000ff;\"><strong>Click on the icon.<\/strong><\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-02d7648 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02d7648\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9f953fb\" data-id=\"9f953fb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4dfb581 elementor-hidden-phone\" data-id=\"4dfb581\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3452d9 elementor-widget elementor-widget-heading\" data-id=\"f3452d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section Content<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5db4c5c elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"5db4c5c\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-angle-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-5db4c5c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13323\"><a href=\"\/en\/salud\/pago-a-proveedores-de-salud-eps\/\" class=\"elementor-item\" tabindex=\"-1\">Payments made to IPS and providers of health services and technologies<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13333\"><a href=\"\/en\/salud\/publicacion-cronograma-de-conciliacion-con-el-prestador-de-acuerdo-a-la-circular-011-del-2020\/\" class=\"elementor-item\" tabindex=\"-1\">Publication of the conciliation schedule with the provider according to circular 011 of 2020<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-599448\"><a href=\"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/circular-018-estandares-y-directrices-para-publicacion-de-transparencia-y-acceso-a-la-informacion-publica\/\" class=\"elementor-item\" tabindex=\"-1\">Notice 018<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13334\"><a href=\"\/en\/salud\/estados-financieros\/red-de-contratacion\/\" class=\"elementor-item\" tabindex=\"-1\">recruitment network<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13335\"><a href=\"\/en\/salud\/estados-financieros\/portabilidad\/\" class=\"elementor-item\" tabindex=\"-1\">Portability<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13336\"><a href=\"\/en\/salud\/estados-financieros\/caracterizacion-de-la-poblacion\/\" class=\"elementor-item\" tabindex=\"-1\">Characterization of the population<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13337\"><a href=\"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/oficina-de-atencion-al-usuario\/\" class=\"elementor-item\" tabindex=\"-1\">Service offices<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13338\"><a href=\"\/en\/salud\/estados-financieros\/contactanos-eps\/\" class=\"elementor-item\" tabindex=\"-1\">Care channels<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13339\"><a href=\"\/en\/salud\/estados-financieros\/indicadores-de-gestion\/\" class=\"elementor-item\" tabindex=\"-1\">Management indicators<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b71e17 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b71e17\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac8211e\" data-id=\"ac8211e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-479ff34 elementor-widget elementor-widget-spacer\" data-id=\"479ff34\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Contenido de la secci\u00f3n Canales de Servicio al Cliente Le invitamos a que nos escriba sus comentarios, pues estos son fundamentales para mejorar continuamente nuestros servicios. Los campos marcados con asterisco (*) son requeridos. Call Center A trav\u00e9s de la l\u00ednea telef\u00f3nica (2) 4853530 de Servicio al Cliente podr\u00e1s radicar cualquier solicitud. Horario de atenci\u00f3n [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":7050,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-8812","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.1 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Canales de atenci\u00f3n - Comfenalco Valle Delagente<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/estados-financieros\/canales-de-atencion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Canales de atenci\u00f3n\" \/>\n<meta property=\"og:description\" content=\"Contenido de la secci\u00f3n Canales de Servicio al Cliente Le invitamos a que nos escriba sus comentarios, pues estos son fundamentales para mejorar continuamente nuestros servicios. Los campos marcados con asterisco (*) son requeridos. Call Center A trav\u00e9s de la l\u00ednea telef\u00f3nica (2) 4853530 de Servicio al Cliente podr\u00e1s radicar cualquier solicitud. 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