{"id":7668,"date":"2020-12-30T10:23:11","date_gmt":"2020-12-30T15:23:11","guid":{"rendered":"https:\/\/test.comfenalcovalle.com.co\/webredlat\/?page_id=7668"},"modified":"2022-10-12T10:11:46","modified_gmt":"2022-10-12T15:11:46","slug":"autorizaciones-de-servicios-hospitalarios","status":"publish","type":"page","link":"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/autorizaciones-de-servicios-hospitalarios\/","title":{"rendered":"Hospital Services Authorizations"},"content":{"rendered":"
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Section Content<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Hospital Services Authorizations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In this space I will find the service channels of the support center for the provider or reference center and against reference of EPS Delagente of Comfenalco Valle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Contact information:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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capvalle@epsdelagente.com.co<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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National Line<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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From other cities 018000186974 (24 hour service)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Hotline for Valle del Cauca<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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602 4856270 (24 hour service)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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For requests for home care:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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cappadovalle@epsdelagente.com.co<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Via phone to cell phone<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3173004519 (Attention hours: 7:00 am to 9:00 pm)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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To request authorization for emergency services and procedures:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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autorizacionescap@epsdelagente.com.co<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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For hospital discharge authorizations:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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capautorizaciones@epsdelagente.com.co<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Section Content<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Procedure for denial of PBS and Non-PBS services<\/h2>\n

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The Authorizations area of EPS Delagente will inform you through the authorizations web application through which you carried out your authorization process, if your request for PBS and Non-PBS technologies was approved or not approved when the following causes arise:<\/p>\n

Causes of non-approval for PBS services<\/b><\/h5>\n
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  • Service excluded from the PBS Benefit Plan<\/li>\n
  • Typing error<\/li>\n
  • medical relevance<\/li>\n
  • Service request error<\/li>\n
  • Exceeds maximum amount indicated per service<\/li>\n
  • Inconsistency in the user's affiliation status<\/li>\n
  • Does not comply with INVIMA indication<\/li>\n
  • repeat request<\/li>\n<\/ul>\n
    In the case of technologies not included in the PBS, the following grounds for non-addressing will apply:<\/b><\/h5>\n
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    • Same request in another prescription<\/li>\n
    • The indication for the use of the drug is not approved by INVIMA<\/li>\n
    • There is evidence of drug interaction or reaction<\/li>\n
    • Inconsistency in the user's affiliation status<\/li>\n
    • deceased patient<\/li>\n
    • INVIMA did not approve the vital medicine not available<\/li>\n
    • Error in the registration of the prescriber and patient (they are the same)<\/li>\n
    • Technology excluded from the PBS Benefit Plan<\/li>\n<\/ul>\n

      <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Contenido de la secci\u00f3n Autorizaciones de Servicios Hospitalarios En este espacio encontrare los canales de atenci\u00f3n de la central de acompa\u00f1amiento al prestador o central de referencia y contra referencia de EPS Delagente de Comfenalco Valle. Informaci\u00f3n de contacto: Correo electr\u00f3nico capvalle@epsdelagente.com.co L\u00ednea Nacional Desde otras ciudades 018000186974 (servicio 24 horas) L\u00ednea de atenci\u00f3n para […]<\/p>","protected":false},"author":2,"featured_media":17004,"parent":641,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7668","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nAutorizaciones de Servicios Hospitalarios - Comfenalco Valle Delagente<\/title>\n<meta name=\"description\" content=\"En este espacio encontrare los canales de atenci\u00f3n de la central de acompa\u00f1amiento al prestador o central de referencia y contra referencia de la EPS\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/autorizaciones-de-servicios-hospitalarios\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Autorizaciones de Servicios Hospitalarios\" \/>\n<meta property=\"og:description\" content=\"En este espacio encontrare los canales de atenci\u00f3n de la central de acompa\u00f1amiento al prestador o central de referencia y contra referencia de la EPS\" \/>\n<meta property=\"og:url\" content=\"https:\/\/test.comfenalcovalle.com.co\/en\/salud\/autorizaciones-de-servicios-hospitalarios\/\" \/>\n<meta property=\"og:site_name\" content=\"Comfenalco Valle Delagente\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-12T15:11:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2021\/04\/salud-eps-shutterstock_51563086_2.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"330\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/test.comfenalcovalle.com.co\/salud\/autorizaciones-de-servicios-hospitalarios\/\",\"url\":\"https:\/\/test.comfenalcovalle.com.co\/salud\/autorizaciones-de-servicios-hospitalarios\/\",\"name\":\"Autorizaciones de Servicios Hospitalarios - 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