{"id":600738,"date":"2022-11-09T08:44:59","date_gmt":"2022-11-09T13:44:59","guid":{"rendered":"https:\/\/test.comfenalcovalle.com.co\/?page_id=600738"},"modified":"2025-07-14T16:31:59","modified_gmt":"2025-07-14T21:31:59","slug":"protocolos-de-servicio-de-atencion-incluyente","status":"publish","type":"page","link":"https:\/\/test.comfenalcovalle.com.co\/en\/protocolos-de-servicio-de-atencion-incluyente\/","title":{"rendered":"Protocolo de atenci\u00f3n y servicio incluyente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"600738\" class=\"elementor elementor-600738\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a01ddb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a01ddb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div 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data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"896\" src=\"https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2020\/07\/servicio-al-cliente.jpg\" class=\"attachment-full size-full wp-image-1716\" alt=\"\" srcset=\"https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2020\/07\/servicio-al-cliente.jpg 1280w, https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2020\/07\/servicio-al-cliente-300x210.jpg 300w, https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2020\/07\/servicio-al-cliente-1024x717.jpg 1024w, https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2020\/07\/servicio-al-cliente-768x538.jpg 768w, https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2020\/07\/servicio-al-cliente-1536x1075.jpg 1536w, https:\/\/test.comfenalcovalle.com.co\/wp-content\/uploads\/2020\/07\/servicio-al-cliente-1568x1098.jpg 1568w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-9a4ca7e\" data-id=\"9a4ca7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e27389 jet-breadcrumbs-align-left elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"8e27389\" data-element_type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/test.comfenalcovalle.com.co\/en\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Comfenalco Valle Delagente\">Comfenalco Valle Delagente<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-817f1af elementor-widget elementor-widget-text-editor\" data-id=\"817f1af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>The purpose of these service protocols by channel and role is to maintain quality in the<span class=\"gmail_default\">\u00a0<\/span>provision of the service through the standardization of guidelines, behaviors, and guidelines that<span class=\"gmail_default\">\u00a0<\/span>strengthen relationships of trust, respect and empathy and that facilitate interaction with all<span class=\"gmail_default\">\u00a0<\/span>users on equal terms.<\/div><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-029b867 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"029b867\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-331cea9\" data-id=\"331cea9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-294df39 elementor-widget elementor-widget-pdfjs_viewer\" data-id=\"294df39\" data-element_type=\"widget\" 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tienen como objetivo mantener la calidad en la\u00a0prestaci\u00f3n del servicio por medio de la estandarizaci\u00f3n de pautas, conductas, y lineamientos que\u00a0fortalezcan relaciones de confianza, respeto y empat\u00eda y que faciliten la interacci\u00f3n con todos los\u00a0usuarios en igualdad de condiciones.\u00a0<\/p>","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-600738","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Protocolo de atenci\u00f3n y servicio incluyente - Comfenalco Valle Delagente<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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