{"id":592003,"date":"2022-06-24T17:04:15","date_gmt":"2022-06-24T22:04:15","guid":{"rendered":"https:\/\/test.comfenalcovalle.com.co\/?page_id=592003"},"modified":"2022-09-20T15:33:09","modified_gmt":"2022-09-20T20:33:09","slug":"nueva-modalidad-de-pago-para-el-subsidio-familiar-en-dinero","status":"publish","type":"page","link":"https:\/\/test.comfenalcovalle.com.co\/en\/nueva-modalidad-de-pago-para-el-subsidio-familiar-en-dinero\/","title":{"rendered":"New method of payment for the family subsidy in money"},"content":{"rendered":"
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<\/p>

CIRCULAR<\/h2>

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As of June 2022, the Comfenalco Valle Delagente Family Compensation Fund has a new payment method called kupi<\/em><\/strong>, which will be available to all affiliated workers who are beneficiaries of the Monetary Family Subsidy.<\/p>

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What is Kupi?<\/strong><\/p>

<\/p>

Kupi is a financial technology ally that helps companies and people to relate to their money. This platform allows the worker, just by presenting his identity document and having his cell phone on hand, to make purchases in more than 3,000 commercial establishments or withdraw his Monetary Family Subsidy at no cost at the 3,200 Gane \u2013 SuperGIROS points in the Valley of the Cauca.<\/p>

<\/p>

Taking into account all the benefits that this platform has, we have selected you to receive, since June, your Monetary Family Subsidy through this new payment method called Kupi, which will allow you to easily, quickly and safely access your subsidy without the need for the Service Card.<\/p>

<\/p>

If you want to have more control of your money (consultations, movements and online purchases with the subsidy), you can download the free App Comfenalco Valley Delagente<\/em><\/strong> – kupi <\/em><\/strong>from the app stores Play Store for Android, App Store for IOS and Huawei Gallery Apps. If you are already a user kupi<\/em><\/strong>, you must download the Comfenalco Valle Delagente brand App to check your subsidy.<\/p>

<\/p>

We tell you everything about the change process:<\/strong><\/p>

<\/p>

  1. In your cell phone number and email registered with us, you will receive a text message and an email confirming that you are already an active user in Kupi. You will receive a temporary access code to the App which must be modified by a secure password. The user will be the number of your identity document.<\/li>
  2. On the last business day of the month, you will receive a text message confirming the payment of the Monetary Family Subsidy, which you can use to buy at commercial establishments in agreement with Kupi or withdraw at any Gane \u2013 SuperGIROS point in Valle del Cauca.<\/li><\/ol>

    <\/p>

    Important:<\/strong> If you do not receive the text message or email, possibly your cell phone number or email is not updated in our database, for which we invite you to update your information in the following way:<\/p>

    <\/p>

    update medium<\/strong><\/td>Management type<\/strong><\/td>Time to update on the platform<\/strong><\/td>How to do it?<\/strong><\/td>Direct access<\/strong><\/td><\/tr>
    Virtual Branch<\/td>self management<\/td>immediate<\/td>Enter our website \u2013 Virtual Branch Button \u2013 Affiliation and Subsidy \u2013 People<\/td>https:\/\/virtual.comfenalcovalle.com.co\/ServiciosWebRyA\/index.html?tipoUsuario=p<\/td><\/tr>
    Phone call<\/td>assisted<\/td>immediate<\/td>Call, wait for an advisor to attend you and update your information with their support<\/td>(602) 8862727 \u2013 National free line 018000 938585<\/td><\/tr>
    Email<\/td>assisted<\/td>Seven (7) business days<\/td>Send the email reporting full name, identity document, email and cell phone number. Wait for assignment of the request and response.<\/td>servicioalcliente@comfenalcovalle.com.co<\/td><\/tr><\/tbody><\/table>
    Note: if your request is by mail, you must attach the data update form that you will find on our website:\u00a0<\/figcaption><\/figure>

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    You can buy or withdraw your Monetary Family Subsidy through Kupi in the following way:<\/strong><\/p>\n

    Buys:<\/strong><\/p>\n

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    1. It is carried out within the establishments in agreement with Kupi.<\/li>\n
    2. When you are at the establishment, present your identity document and have your cell phone handy.<\/li>\n
    3. Then you will receive a text message on your cell phone, a call and\/or an email giving you a code, which must be provided to the establishment in order to make the purchase.<\/li>\n
    4. The establishment applies the code and the value of your purchase is automatically deducted from the subsidy balance.<\/li>\n<\/ol>\n

      Withdrawal:<\/strong><\/p>\n

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      1. It is done at the Gane \u2013 SuperGIROS enabled points.<\/li>\n
      2. You must go to a Gane \u2013 SuperGIROS point, present your identity document and have your cell phone handy.<\/li>\n
      3. Then you will receive a text message to your cell phone, a call and\/or an email giving you a code, which must be provided at the Gane \u2013 SuperGIROS point in order to make the withdrawal.<\/li>\n
      4. The Earn - SuperGIROS point applies the code and the value of your withdrawal is automatically deducted from the subsidy balance.<\/li>\n<\/ol>\n

        To learn more about Kupi, see the agreements and download the App, click on the following button:<\/p>\n

        \n
        Find out more information on the Kupi page<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Cordially,<\/p>\n

        \u00a0<\/p>\n

        Customer Service Coordination<\/p>\n

        Comfenalco Valle Delagente.<\/p>\n

        Family Compensation Fund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        CIRCULAR A partir de junio del 2022, la Caja de Compensaci\u00f3n Familiar Comfenalco Valle Delagente cuenta con una nueva modalidad de pago llamada Kupi, la cual estar\u00e1 a disposici\u00f3n de todos los trabajadores afiliados que son beneficiarios del Subsidio Familiar Monetario. \u00bfQu\u00e9 es Kupi? Kupi es un aliado tecnol\u00f3gico financiero que ayuda a empresas y […]<\/p>","protected":false},"author":14,"featured_media":588325,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-592003","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nNueva modalidad de pago para el subsidio familiar en dinero - Comfenalco Valle Delagente<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/test.comfenalcovalle.com.co\/en\/nueva-modalidad-de-pago-para-el-subsidio-familiar-en-dinero\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nueva modalidad de pago para el subsidio familiar en dinero\" \/>\n<meta property=\"og:description\" content=\"CIRCULAR A partir de junio del 2022, la Caja de Compensaci\u00f3n Familiar Comfenalco Valle Delagente cuenta con una nueva modalidad de pago llamada Kupi, la cual estar\u00e1 a disposici\u00f3n de todos los trabajadores afiliados que son beneficiarios del Subsidio Familiar Monetario. \u00bfQu\u00e9 es Kupi? 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